Spa Information
Packages
Elysium Day Spa are able accommodate individual, couple or group bookings. We can design a treatment package to suit the special wishes of your group. We also design packages for a few hours, an entire day or a couple of days.
Packages available for special occasions including debutants and weddings. If a series of treatments are required to return your skin to its optimal condition, a personalised program of treatments will be developed by your therapist.
Gift Vouchers
Gift vouchers can be purchased for a treatment or for a monetary value. Gift Certificates are non-refundable and not redeemable for cash. The validity is stated on the gift voucher.
Gift voucher number must be given at time of booking and the gift voucher presented to reception on arrival.
Suggested Attire
At Elysium Day Spa, our minimum clothing requirements for body treatments is disposable underwear that will be provided. You may wear your own underwear or bathers, provided that they meet minimum coverage requirements. If you choose to wear your own underwear or bathers, please remember that some muds/oils used during the treatment may be difficult to remove from clothing.
Arrival Time
In order to enjoy full relaxation in our lounge, we suggest that you arrive 15 minutes prior to the commencement of your treatment. This will allow you time to complete the pre-treatment evaluation. The pre-treatment evaluation allows your therapist to personalise your treatment.
If you are running late please advise us as soon as possible, since all treatments are completed as scheduled.
Spa Hours
Monday: 10am-5pm
Tuesday: 10am-6pm
Wednesday: 10am-9pm
Thursday: 10am-7:30pm
Friday: 10am-6pm
Saturday: 9am-5pm
Leading up to our peak season, we may be able to offer earlier/later appointments and Sunday trading
Treatment process
Upon arrival at Elysium Day Spa, we will confirm your chosen treatment and discuss any special requirements. Once you have completed the pre-treatment evaluation, if it is necessary, one of our staff will show you to the change rooms where you can change into our complimentary robe and slippers. Your personal belongings can be stored in a locker or taken with you.
Prior to beginning your treatment, your therapist will discuss your pre-treatment evaluation form and explain the process for the treatment. At this stage or at any stage during your treatment, feel free to ask your therapist any questions that you may have regarding your treatment.
At the conclusion of your treatment, your therapist will discuss any post treatment care or recommendations. You may then retire to the relaxation lounge to enjoy a herbal tea and to savour the effects of your treatment.
When you are ready to leave, simply make your way to the reception area where you can pay for your treatment and select from our range of post treatment products and giftware.
Booking and Cancellation Policy
Elysium Day Spa aims to confirm all appointments 24 hours prior to the scheduled visit via phone or SMS. To enable us to confirm your appointment, we request that you provide us with your most accessible telephone number.
If you are unable to attend your treatment at least 24 hours’ notice of cancellation is required.
When making a booking, 50% deposit of your treatment cost will be charged to your credit card for treatments $100 and over. If a booking is cancelled with less than 24 hours’ notice your deposit may be forfeited.
Payment
At Elysium Day Spa, we accept cash, all major credit cards and EFTPOS. We also offer Afterpay and ZipPay. All Prices provided by Elysium Day Spa are inclusive of GST. Please note that prices are subject to change without notice.
Parking
There is limited off street parking behind Elysium Day Spa.
During peak periods long term parking is available at Central Square Car Park. This Car Park is located directly across from Elysium Day Spa with entry via Dana Street.
Please allow ample time prior to your treatment for traffic and parking.
Privacy
Your privacy is important to us and all information collected is only used by Elysium Day Spa.
Any information that you provide will not be shared with any third party except for program implementation and technical purposes.
Elysium may use your details, such as email or postal address, from time to time to send you promotional offers or material that we believe may be of interest.